If the connection couldn’t be established, you can get more information from the status list just under the top bar where you entered the login details. If you’ve successfully connected, you should be able to see your files and folders on the right side of the screen. Note: Click OK if you get a warning about an unknown host key. Click on Quickconnect or press Enter to connect to the server.This should be the one you choose for SFTP/SSH when activating access in the control panel. Enter your Username, which is simply your domain name (), also without “www”.Write in lowercase only, and do not use “www” in front of the domain name. In the field Host, enter, substituting “” with your own domain name.If you’re unsure of how to do this, you can find help in this guide. Before you can login with SFTP, you also need to activate SFTP or SSH access in your one.com control panel. Before following the steps below, make sure you have downloaded FileZilla and have the program open in front of you. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.In this article, we’ll show you how to connect to an SFTP server via FileZilla. Settings > Logging > Module Log Level Limits > Copy Utilities > Event 3 Settings > Logging > Module Log Level Limits > CURL > Event 3 Settings > Logging > Global Settings > Global Log Level Limit > Log File Size (Kbytes) > Trio or CCX 10240 Settings > Logging > Global Settings > Global Log Level Limit > Log File Size (Kbytes) > Trio 8300 & VVX after 5.5.0 = 1000 I suggest you change the logging on the phone as follows: Settings > Logging > Global Settings > Global Log Level Limit > Log File Size (Kbytes) > VVX/SPIP/SSIP prior to 5.5.0 = 180 Specify a name for the log and click Browse to select what folder you want the logs to be generated in. Select Show timestamps in message log and select Log to file. In the settings window scroll down until you find the logging options. We have not seen any FTP or Phone logs so we do not know if the phone is even reading the file you state above. Go to Edit located at the top of the FileZilla interface and select settings. Your post falls somehow short of the requirement. Both the communities Must Read First and the FAQ reference the basic minimum information a new or follow-up post should contain.

Location of filezilla logs